If your shipment from Boxi Boutique arrives broken or damaged, please contact our customer service team immediately to report the issue. You can reach us via email at customerservice@boxiboutique.com or by phone at 123 456 7890. Please provide your order number and a description of the damage, along with any supporting photos if possible. Our team will work quickly to resolve the issue and ensure that you receive a replacement or refund as soon as possible. At Boxi Boutique, we take great pride in the quality of our products and want to ensure that you are completely satisfied with your purchase. Thank you for choosing Boxi Boutique, and we apologize for any inconvenience caused by the damaged shipment.

Boxi Boutique offers a curated selection of high-end, luxury gifts, including designer home decor, exquisite jewelry, premium skincare products, and unique accessories. Our range of products is carefully chosen to reflect sophistication, elegance, and timeless beauty, ensuring that each item is a statement piece and a memorable gift for any occasion. Whether you are looking for a luxurious gift for a loved one or a statement piece for yourself, our collection is designed to indulge the senses and elevate the everyday.

At Boxi Boutique, we strive to keep our inventory well-stocked, but due to the high demand and exclusivity of our luxury gift items, some products may be temporarily out of stock. We continuously update our inventory to ensure that the most sought-after products are available for purchase. We recommend checking our website or contacting our customer service team for real-time information on product availability.

At Boxi Boutique, we offer a flat rate shipping fee of $15 for standard shipping within the United States. For expedited shipping, the cost is $25. However, we also offer free standard shipping on orders over $150. We take great care in packaging and shipping your luxury gifts to ensure they arrive in perfect condition and on time. If you have any specific shipping inquiries or requests, please feel free to reach out to our customer service team for assistance.

Boxi Boutique offers a range of shipping options to ensure your luxury gifts arrive in a timely and convenient manner. We provide standard shipping, which typically takes 3-5 business days for delivery, and expedited shipping for those who need their gifts to arrive sooner. For more information on shipping rates and delivery times, please visit our website or contact our customer service team.

To cancel your order with Boxi Boutique, please contact our customer service team as soon as possible at customerservice @boxiboutique.com. Please have your order number ready for reference. We understand that circumstances may change, and we will do our best to accommodate your request. Please note that if your order has already been processed, shipped, or delivered, we may not be able to cancel it. Our customer service team will be happy to assist you further and provide the best solution for your specific situation. Thank you for choosing Boxi Boutique for your luxury gift needs.

There are a few potential reasons why your shipment from Boxi Boutique may not have arrived yet. First, please double-check the tracking information provided in your order confirmation email to ensure the package is still in transit. Delays in shipping can occur due to factors such as high order volume, weather conditions, or carrier delays. If the tracking information shows that the package has been delivered but you haven't received it, please check with neighbors or building management in case the package was left with them. If you still cannot locate your package, please contact our customer service team so we can further assist you.

At Boxi Boutique, we understand that situations like misplacing a gift card can happen. Unfortunately, we are unable to replace lost or stolen gift cards. We highly recommend treating gift cards as you would cash and keeping them in a safe place. However, if you have proof of purchase for the gift card, such as a receipt or the original packaging, we may be able to assist you further. Please contact our customer service team with any documentation you have, and we will do our best to help you with your specific situation. Thank you for your understanding.

At Boxi Boutique, we accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer the convenience of Apple Pay and Google Pay for seamless, contactless payments. Additionally, we accept PayPal as an alternative secure payment method for our customers. With our versatile payment options, we aim to provide a smooth and hassle-free shopping experience for our valued clients.

At Boxi Boutique, we offer various promotions and special deals to make your luxury gift shopping experience even more delightful. Our promotions include seasonal sales, exclusive discounts for loyal customers, as well as limited-time offers on select products. We also have a gift registry service and personalized gift wrapping options to add an extra special touch to your purchase. Be sure to sign up for our newsletter and follow us on social media to stay updated on our latest promotions and offerings. At Boxi Boutique, we are committed to providing our customers with the best value for their luxury gift purchases.

A: Yes, Boxi Boutique sells gift cards that can be purchased both in-store and online. To purchase a gift card in-store, simply visit our boutique and speak to one of our friendly staff members who will be happy to assist you. If you prefer to buy a gift card online, you can visit our website and select the desired amount. You can then choose to have the gift card delivered physically to your address or have a digital gift card sent directly to the recipient's email.